Privacy Policy

This Privacy Policy explains how FairBazaar ("FairBazaar", "we", "us") collects, uses, shares and protects personal data when you visit fairbazaar.in (the "Website"), contact us, or use our products and services. It is written with reference to the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 ("DPDP Act").

1. Data we collect

Information you provide

• Enquiries and demo requests: name, company, work email, phone number, industry, company size, service of interest, budget range and project description.
• Newsletter: email address.
• Careers: information you choose to share when introducing yourself.

Information collected automatically

• Essential technical data: IP address, browser type, device information and pages requested, used to operate and secure the Website.
• Attribution data: the landing page, referrer and campaign parameters (such as UTM tags) associated with an enquiry you submit.
• Analytics and marketing cookies: only if you consent. See our Cookie Policy.

Data processed within our SaaS products

When organisations use FairBazaar products (for example FairBazaar HRMS), they act as data fiduciaries/controllers for their employees' and customers' data, and we process that data on their behalf. See our Data Processing Policy.

2. How we use personal data

• To respond to enquiries, schedule consultations and provide demos.
• To deliver, support and improve our products and services.
• To send newsletters you subscribed to (you can unsubscribe at any time).
• To secure the Website, prevent spam and abuse, and maintain audit logs.
• To comply with legal obligations.

We process personal data on the basis of your consent, for the performance of a contract with you, or for other lawful purposes permitted under applicable law.

3. Sharing

We do not sell personal data. We share it only with:

• Service providers that host our infrastructure, deliver email, or manage customer relationships on our behalf, under contractual confidentiality and security obligations.
• Professional advisers and authorities where required by law.

4. International transfers

Some service providers may process data outside India. Where this happens we rely on appropriate contractual safeguards and comply with any restrictions notified under the DPDP Act.

5. Retention

We keep enquiry data for as long as needed to respond and maintain a business relationship, and delete or anonymise it when no longer required, unless a longer period is required by law.

6. Security

We use encryption in transit, access controls, logging and secure development practices. See our Security page. No method of transmission or storage is completely secure, but we work to protect your data.

7. Your rights

Subject to applicable law, you may request access to, correction of, or erasure of your personal data, withdraw consent, and nominate another person to exercise your rights. You may also raise a grievance with us and, where applicable, with the Data Protection Board of India.

8. Children

Our Website and services are intended for businesses and are not directed to children.

9. Grievance officer

To exercise your rights or raise a concern, contact us through the contact page.

10. Changes

We may update this policy. The "last updated" date above shows when it was last revised.