Frequently asked questions

FairBazaar is a technology company that builds SaaS products, custom software, AI solutions, CRM, ERP and HRMS platforms, and web and mobile applications. We help businesses automate operations, improve productivity and scale through connected digital systems.

We build custom business software, SaaS products, CRM, ERP, HRMS and payroll systems, inventory and booking systems, AI agents and RAG systems, customer portals, admin dashboards, e-commerce, and Android, iOS and cross-platform mobile apps.

Yes. We build custom CRMs around your sales process and also offer FairBazaar CRM, a configurable platform for leads, customers, deals, follow-ups and reporting.

Yes. We build custom ERP systems and deploy FairBazaar ERP with modules for inventory, purchasing, sales, finance, operations and reporting.

Yes. FairBazaar HRMS covers employee management, attendance, location-based attendance, leave, payroll, expenses, performance, documents and HR analytics.

Yes. We build AI agents, RAG knowledge assistants, document intelligence and AI customer support and sales assistants that connect to your existing systems.

Yes. We build SaaS products from MVP to scale, including multi-tenant architecture, subscription billing, onboarding and admin tools.

A focused MVP typically takes 8–14 weeks; larger platforms are delivered in phases, with the first usable release usually within 3–4 months. We confirm timelines after a discovery workshop.

Cost depends on scope, user roles, integrations and compliance requirements. After discovery we provide a clear estimate, and we can phase delivery so you invest in the highest-value features first.

Yes. We offer support and maintenance covering bug fixes, security updates, monitoring, performance tuning and new features.

Yes. We handle cloud architecture, deployment, CI/CD pipelines, monitoring and backups.

Yes. We develop Android, iOS and cross-platform apps with React Native and Flutter, including customer, employee and field workforce apps.

Yes. We add AI capabilities such as assistants, document processing and automation to existing applications through APIs, without rebuilding the whole system.

FairBazaar is based in Maharashtra, India, and serves startups, SMEs and enterprises across India and internationally through remote delivery.

Yes. We build AI agents that use tools and APIs to complete tasks such as updating CRM records, drafting responses, processing documents and triggering workflows, with human approval steps where required.

Yes. We add AI features to existing applications through APIs, embedded assistants and background automations without rebuilding your system.

A focused SaaS MVP typically takes 10–16 weeks depending on the core workflow, integrations and billing requirements.

Ready-made CRMs suit standard sales processes. A custom or configurable CRM is better when your stages, dealer structure or integrations are specific, or when per-user pricing becomes expensive at scale.

Yes. We usually start with the modules that remove the most manual work, such as inventory and sales, and add finance, production or HR in later phases.

Yes. Leave rules, shifts, approval chains, pay components and roles can be configured, and custom modules can be built where needed.

Start with the process that costs the most time or causes the most errors — often sales follow-ups, inventory or attendance and payroll — and digitise it end to end before expanding.

No. SMEs often see the fastest returns because a single connected system can replace several manual processes.

Yes. Employees check in from the mobile app and the location is verified against configured geo-fences for each office or site.

Yes. Payroll uses attendance, leave and configured pay components to calculate salaries and generate payslips.

Yes. Pipeline stages, fields, roles and automations are configured for your process, and custom modules can be added.

Yes. Website forms and landing pages can post leads directly into the CRM with source tracking.

Yes. Most organisations start with inventory and sales and add purchasing, finance and operations in later phases.

Yes. Production, bill-of-materials and job tracking modules can be configured for manufacturing workflows.

Lead management focuses on capturing and converting enquiries; a CRM also manages ongoing customer relationships, deals and post-sale communication. FairBazaar Lead Management can be upgraded to FairBazaar CRM.

Yes. It works as a module of FairBazaar ERP or integrates with existing billing systems.

Yes. Any system with an API or webhook support can be connected.

Yes. Agents are given controlled access to approved actions through APIs, with logging and optional human approval.

We are model-agnostic and select commercial or open-source models based on accuracy, cost, latency and data requirements.

Ownership and licensing terms are defined in each agreement; typically the client owns all custom code and receives a licence to the platform components.